Cancellation policy

This is Section 5 of our Terms of Service, where “Client” and “Order Form” are defined.

Unless the Order Form states otherwise, the initial subscription term is twelve (12) months beginning on the date of purchase or the subscription start date in the Order Form (the “Initial Term”). Subscription fees are paid annually in advance. The subscription automatically renews for successive twelve (12) month periods (each a “Renewal Term,” and together with the Initial Term, the “Subscription Term”) until it is canceled.

Client may cancel a subscription at any time by writing to us at info@floridaconsulting.net or, where available, from Client’s customer account on the website. Canceling stops the next renewal. Fees already paid are not refunded, including for any unused part of the current Initial Term or Renewal Term, except as stated in Section 4.3 or required by law. After canceling, Client continues to receive updates until the end of the period already paid for and keeps the license described in Section 7. We may decline to renew a subscription by giving Client at least thirty (30) days’ written notice before the renewal date.

We may change fees for a Renewal Term by giving at least sixty (60) days’ written notice before the renewal date. If you do not wish to renew at the revised price, you can cancel before the renewal date.